Technology Should Work for You–Not Replace You
I help small healthcare and logistics businesses find the tedious tasks that don’t need human judgment–and build practical tools to handle them, so your team can focus on the work that actually matters.
A note about AI and automation:
There’s a lot of hype right now. Headlines about AI replacing jobs. Consultants pushing technology for technology’s sake.
That’s not what this is.
I believe technology should amplify what makes your business valuable–not try to replace it. The personal relationships you’ve built, the expertise you’ve developed, the judgment calls only you can make–those aren’t going anywhere.
What can change: the repetitive busywork that eats up your day. The data entry. The status updates. The reports that someone builds from scratch every week.
My approach is simple: automate the tedious stuff so your team can do more of the meaningful stuff.
Your Team’s Time Is Being Wasted on Work That Doesn’t Require Their Expertise
You’ve probably heard that “AI can help your business.” But when you’re running a healthcare practice or logistics operation, you don’t have time to separate the hype from what’s actually useful.
Meanwhile, your team is stuck doing work that doesn’t require their skills:
- Manually entering the same data into multiple systems
- Spending hours on reports that should take minutes
- Answering the same questions over and over
- Wrestling with scheduling puzzles every single week
None of this requires human judgment. It’s just busywork that’s built up over time because the tools to handle it weren’t available–or weren’t affordable.
That’s changed. The question is: which tools actually make sense for YOUR business?
Practical Technology, Not Shiny Objects
I spent years building complex software systems for large companies. Data integrations. Workflow tools. Custom applications that transformed how teams operate.
Now I bring that same expertise to small businesses–because the practical tools that used to cost hundreds of thousands of dollars are finally accessible to everyone.
Here’s how I’m different:
I don’t push technology. I start by understanding your operations, then identify where simple tools can take work off your team’s plate. Sometimes the answer is a $50/month software you’ve never heard of. Sometimes it’s a custom solution. Sometimes it’s “you’re actually fine–don’t change anything.”
You stay in control. You make the decisions. I just help you see the options.
Built for Healthcare & Logistics Operations
Healthcare Practices & Clinics
If your team spends more time on paperwork than patients, there’s probably a better way.
Common opportunities:
- Streamlining patient intake (less re-typing, fewer errors)
- Simplifying insurance verification workflows
- Reducing scheduling headaches
- Getting data out of your EMR without hours of Excel work
- Automating routine patient communications
Your staff’s expertise is in patient care–not data entry. Let’s keep it that way.
Logistics & Fulfillment Operations
If manual processes are limiting your ability to grow, practical tools can help.
Common opportunities:
- Streamlining order processing from multiple sources
- Simplifying dispatch and route planning
- Getting real visibility into inventory
- Reducing “where’s my order?” calls
- Building reports that update themselves
Your team’s expertise is in moving product and serving customers–not copying data between spreadsheets.
Simple Process, No Pressure
Real Results for Real Businesses
“Our scheduling coordinator used to spend 4 hours every Monday building the week’s schedule. Now she generates a draft in minutes–and spends that time on patient relationships instead. The tool handles the tedious part; she still makes all the final decisions.”
— Home Health Agency, 12 employees
Result: 70% reduction in scheduling time, with the coordinator still in full control
“We were drowning in repetitive customer questions. The new system handles the routine stuff automatically, and our team focuses on the calls that actually need a human touch. Nobody lost their job–they just stopped doing work that was burning them out.”
— Professional Services Firm
Result: Handled 3x inquiry volume without adding staff
“We had data scattered across five different systems. Now it’s connected, and leadership can see what’s happening without asking someone to spend a day building a report. Our analyst went from report monkey to actually analyzing–which is what we hired her for.”
— Behavioral Health Clinic
Result: Real-time visibility with staff doing more valuable work
Why Coaker Bend?
I’m not a big agency. I’m a senior developer who’s spent years building systems that actually work–and who now focuses on helping small businesses access practical technology without the enterprise price tag or the hype.
When you work with me, you get direct access to the person actually building your solution. No account managers. No junior developers learning on your project. Just experienced problem-solving focused on your specific challenges.
And I’ll tell you honestly if I don’t think technology is the answer to your problem.
Curious Where Your Operations Could Improve?
Take the free 3-minute Operations Efficiency Checklist. You’ll see which areas have the most opportunity–and whether it’s worth a conversation.
No commitment. No sales pitch. Just an honest look at where you stand.
Prefer to talk first? Email me at [email protected]. I’m happy to answer questions.